With 25 years’ experience supplying high quality floor coverings, we have a real understanding of our customers, their expectations and requirements, and the things that really matter to you. We know that new flooring represents an investment, so we offer friendly, honest and impartial advice to help you buy with confidence.
If you have under floor heating please contact the showroom on 01276 63809 for a tog rating.
What our customers say
Google Reviews June 2021
Higherground have been a fabulous business to deal with. All enquires were handled quickly and professionally - Gerard helped guide us through the many options and everything went exactly to plan. We could not be more pleased or have chosen a better company to deal with. Cannot recommend highly enough: 10/10
Mike Cantelo
Google Reviews August 2021
An excellent company to do business with. We bought a pure wool rug on line which was 10% cheaper than other stockists. The rug arrived within the specified time frame. Queries were dealt with polite and promptly. I thoroughly recommend Higherground.
Bridget Burge
Google Reviews August 2021
The folks at Higherground were extremely helpful in easing the painful path of deciding weave/material/colour/pattern/finish etc right through to agreeing a fitting programme. The fitter we had, Ben, was always on time, always polite and very professional. We are delighted with the end result and more than happy to recommend Higherground.
Eoin Johnston
Google Reviews December 2021
Top notch customer service by Lee from start to finish. We had the installer in today to fit our new carpet runner and he did a superb job! We absolutely LOVE it!! Thank you to the fabulous team at Higherground for helping with this incredible transformation!
Velma Durham
Google Reviews January 2022
Bought a high quality rug from Higherground and they were very competitively priced as well as being very helpful with respect to delivery etc. Would certainly recommend.
Peter O'Shaughnessy
Google Reviews January 2022
Wonderful service from order to installation. Fantastic modern showroom made choosing an easy and enjoyable experience. Expert, friendly and considerate fitters, carpet looks great! You will be seeing us again, thank you.
Mark Wolff
Google Reviews February 2022
Efficient service, best prices I could find, smooth delivery and good website photos of products available. Really pleased, thank you!
Sandra Clarke
Google Reviews May 2022
Really excellent company. Gerard was incredibly helpful and accomodating throughout the process, and very patient with us. We had originally calculated based on 4m widths, and as these weren't available, Gerard reconfigured based on our room sizes to use 5m widths whilst minimising wastage. Delivery was also very quick, and the value excellent.
Maddie Russell
Google Reviews September 2022
It was a real pleasure working with Higherground. They understood what I was looking for and were able to progress the order without any delay or me needing to chase up. They were also really polite and a pleasure to talk to and email. This makes such a change. The carpet was perfect and exactly what I asked for, and they provided excellent customer service which is very unusual.
Alexander Hutchinson
Google Reviews October 2022
Have used this company for multiple flooring projects including stair runner, bedroom carpets and amtico flooring. Gerard (the owner) has been fantastic on advice, style and finding the best product for us. The showroom is like no other around! The floor fitting team are incredibly tidy, efficient and standard of work is impeccable. Thank you yet again :)
Rob Gartshore
Google Reviews November 2022
WHAT a lovely company this is…. It feels as though it is family run, if you call, you actually get to speak to a real person! And what’s more , they REALLY seem to care!
Great service, lovely product , don’t hesitate to buy from them! 😊
Gina Augarde
Google Reviews November 2022
Can highly recommend Higher Ground. Sisal carpet was the only choice for us and the look that we wanted for our home. Ben did a totally AMAZING job of fitting this carpet around both open stairs as well as intricate features of the wall / staircase and floor. Wonderful stuff and really appreciated the personal interest / care of Gerard along the way.
Higherground is the home of beautiful flooring. Evolved through three decades in the industry we are excited to offer you the very best of flooring for your home to view here online and in our extensive beautiful Surrey showrooms. Whether you are looking to carpet a small bedroom or are setting out on a large refurbishment project we will be pleased to help you.
We offer a comprehensive installation service, backed with a unique five-year fitting guarantee for peace of mind. Alternatively, we can provide many of our products on a supply only basis. Call into to our showrooms and speak to one of our knowledgeable and friendly members of our team. If you are further afield contact us with your requirements and we will get back to you.
We are currently able to service within 100 miles from GU15 for supply only, however this depends on the size of the order. We offer a supply and installation service within 1 hours drive of our showroom in GU15. Once you place your sample order we will process it and delivery will take 1-2 weeks, and samples may arrive separately.
