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Price promise

At Higherground, our dedication to your satisfaction goes beyond mere transactions – it’s about building trust and integrity every step of the way. That’s why we carefully monitor our Price promise to you, ensuring we keep our prices as competitive as possible.

Price promise

Ensuring you receive our latest price

Unbeatable value, unwavering integrity.

It’s not just about offering competitive prices; it’s a testament to our unwavering commitment to quality, transparency and fairness.

With our promise, you can rest assured that you’re not just getting a great deal; you’re receiving the full benefit of our relentless dedication to ensuring that you’re always getting the best value in the market through superior service, skilled install and aftercare.

But that’s just the beginning of our pledge to you...

We understand that purchasing flooring is an investment in your home and lifestyle. That’s why we go above and beyond to provide you with peace of mind through our additional supporting promises. It’s our way of saying that we’re not just here to sell you flooring – we’re here to ensure that every step of your journey with us is met with integrity, expertise, and unparalleled service. With Higherground, you’re not just a customer; you’re a valued member of our community, and your satisfaction is our top priority.
Click below to read more about our other promises.

5 year guarantee

On all carpet, stair runners, wood flooring and luxury vinyl tiles fitted by us

Free UK shipping

On all wood flooring purchases

Half price luxury underlay

With every carpet order

Rug promise

If you find it cheaper, we’ll refund
the difference

Putting the customer first

With 30 years’ experience supplying high quality floor coverings, we have a real understanding of our customers, their expectations and requirements, and the things that really matter to you. We know that new flooring represents an investment, so we offer friendly, honest and impartial advice to help you buy with confidence.