Higherground have been a fabulous business to deal with. All enquires were handled quickly and professionally - Gerard helped guide us through the many options and everything went exactly to plan. We could not be more pleased or have chosen a better company to deal with. Cannot recommend highly enough: 10/10
An excellent company to do business with. We bought a pure wool rug on line which was 10% cheaper than other stockists. The rug arrived within the specified time frame. Queries were dealt with polite and promptly. I thoroughly recommend Higherground.
The folks at Higherground were extremely helpful in easing the painful path of deciding weave/material/colour/pattern/finish etc right through to agreeing a fitting programme. The fitter we had, Ben, was always on time, always polite and very professional. We are delighted with the end result and more than happy to recommend Higherground.
Top notch customer service by Lee from start to finish. We had the installer in today to fit our new carpet runner and he did a superb job! We absolutely LOVE it!! Thank you to the fabulous team at Higherground for helping with this incredible transformation!
Bought a high quality rug from Higherground and they were very competitively priced as well as being very helpful with respect to delivery etc. Would certainly recommend.
Wonderful service from order to installation. Fantastic modern showroom made choosing an easy and enjoyable experience. Expert, friendly and considerate fitters, carpet looks great! You will be seeing us again, thank you.
Efficient service, best prices I could find, smooth delivery and good website photos of products available. Really pleased, thank you!
Really excellent company. Gerard was incredibly helpful and accomodating throughout the process, and very patient with us. We had originally calculated based on 4m widths, and as these weren't available, Gerard reconfigured based on our room sizes to use 5m widths whilst minimising wastage. Delivery was also very quick, and the value excellent.
It was a real pleasure working with Higherground. They understood what I was looking for and were able to progress the order without any delay or me needing to chase up. They were also really polite and a pleasure to talk to and email. This makes such a change. The carpet was perfect and exactly what I asked for, and they provided excellent customer service which is very unusual.
Have used this company for multiple flooring projects including stair runner, bedroom carpets and amtico flooring. Gerard (the owner) has been fantastic on advice, style and finding the best product for us. The showroom is like no other around! The floor fitting team are incredibly tidy, efficient and standard of work is impeccable. Thank you yet again :)
WHAT a lovely company this is…. It feels as though it is family run, if you call, you actually get to speak to a real person! And what’s more , they REALLY seem to care!
Great service, lovely product , don’t hesitate to buy from them! 😊
Can highly recommend Higher Ground. Sisal carpet was the only choice for us and the look that we wanted for our home. Ben did a totally AMAZING job of fitting this carpet around both open stairs as well as intricate features of the wall / staircase and floor. Wonderful stuff and really appreciated the personal interest / care of Gerard along the way.